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Privacy Policy

Last updated: October 11, 2026

This privacy policy explains what ArtCraft Web ("we", "the service") collects when you use the site, and how that information is used. ArtCraft Web is an independent service — it is not affiliated with the official ArtCraft project or StoryTold.

What we collect

  • Account details. When you sign in with an email address or a Google account we store the email address and a display name so we can attach credits and generations to your account.
  • Prompts and images. The text prompts and reference images you submit, and the files that are generated from them.
  • Usage and billing. Credit balance, credit purchases and generation history. Card details are handled by Stripe and never touch our servers.
  • Technical data. IP-derived region, browser type and approximate device information used for security, abuse prevention and analytics.

How we use it

  • To run the generation tools, deliver your files, and keep them in your library.
  • To keep track of credits and process one-time credit-pack purchases.
  • To prevent abuse (rate limits, repeated failed generations, fraudulent sign-ups).
  • To measure product usage through privacy-friendly analytics (OpenPanel). Analytics is disabled on localhost and for automated browsers.

What we never do

  • We do not sell your personal data.
  • We do not read your prompts or images to build advertising profiles.
  • We do not send marketing email — only transactional messages such as verification codes.

Retention and deletion

Generated files stay in your library until you delete them or ask us to remove your account. Email support@artcraftweb.net to request deletion of your account and associated data.

Contact

Questions about this policy: support@artcraftweb.net.